Frequently Asked Questions

  • What steps are involved in prearranging a funeral?

    The first step would be to write down your wishes. Indicate if you would prefer burial or cremation. Write down your ideas for the service you would like, cemetery choice, etc. If you've made those choices, or even if you're unsure, schedule a time to meet with one of our funeral directors who can explain the different service options, merchandise choices, as well as the different ways to pay for the funeral.

  • What information do I need to prearrange a funeral?

    You'll need basic information about yourself or the person you are planning for, such as date of birth, marital status, parent's full names, etc. Besides the biological information, you'll need to choose burial or cremation, what type of service you'd like, what cemetery to use, etc. Our caring staff will help you with this process.

  • Do I have to pay in advance?

    Preplanning is merely making your wishes known; however, most families who do this also choose to pre-fund their funeral. Doing so will relieve the financial burden on your family and offer peace of mind to you.

  • Can I transfer my plans to or from another funeral home?

    If you have plans at another funeral home and would like to move them here, we will help you do that. If you move from the area and would like to transfer your arrangements to another funeral home, we will assist you with that as well.

  • What's included in direct cremation services?

    Direct cremation includes transportation of the deceased, required paperwork and cremation authorization, a basic cremation container, the cremation itself, and return of cremated remains to the family. It excludes visitation, ceremony, embalming, and viewing services, which keeps costs lower for families seeking simple arrangements.
  • What's the difference between a funeral and a memorial service?

    A funeral typically occurs with the body present before burial or cremation, while a memorial service happens after cremation with the remains present or absent. Memorial services offer more scheduling flexibility since they're not time-sensitive, allowing families to plan gatherings when distant relatives can attend or venues become available.
  • What veteran benefits are available for cremation services?

    Veterans may qualify for burial flags, military funeral honors including Taps, Presidential Memorial Certificates, and National Cemetery Administration benefits. Eligibility requires DD Form 214 documentation. Many families mistakenly believe all cremation costs are covered, but VA benefits primarily address burial location, honors, and memorialization rather than cremation expenses themselves.
  • How does pre-planning cremation reduce costs?

    Pre-planning locks in current pricing and protects against future cost increases in cremation services. It also eliminates rushed decisions during grief when families often select more expensive options than originally intended. Documenting preferences in advance prevents family disagreements about arrangements and ensures wishes are clearly understood.
  • What information do I need when calling for immediate cremation arrangements?

    Have the deceased's full legal name, date of birth, Social Security number, current location of the body, and next-of-kin information available. If the death occurred at home or outside a hospital, note whether a physician or coroner has been contacted. This information expedites transportation coordination and required documentation.
  • What factors affect cremation pricing in Evansville?

    Pricing varies based on whether you choose direct cremation or cremation with memorial services, the type of urn or keepsake selected, and additional personalization like tribute videos or memory displays. Transportation distance, death certificate copies needed, and obituary publication choices also influence total costs. The General Price List details all itemized fees.
  • Can you coordinate military funeral honors for cremation services?

    Yes, military funeral honors coordination includes arranging the burial flag presentation, Taps performance, and honor guard when available. The process requires submitting DD Form 214 and coordinating timing with military representatives. Honors can occur at memorial services, graveside ceremonies, or National Cemetery commitments depending on family preferences and veteran eligibility.
  • What's the process for creating an online memorial page?

    Online memorial pages include the deceased's name, birth and passing dates, service information, location details, and photo galleries. Families can submit obituary information directly, and visitors can sign guestbooks, share tributes, and order flowers through integrated links. Pages remain accessible for ongoing remembrance and anniversary acknowledgments.
  • How do you personalize a celebration of life service?

    Personalization options include multimedia tribute videos, memory display tables with photographs and mementos, customized music playlists, selected readings, and unique keepsakes reflecting individual interests. Services coordinate with third-party videographers and tribute specialists to create presentations. Celebrations can be religious, secular, or family-centered depending on what honors the person's life authentically.
  • When should families reach out for grief support resources?

    Grief support becomes helpful when daily functioning feels overwhelming, significant dates trigger intense emotions, or isolation increases after initial condolences fade. Local and national resources like The Dougy Center and The Compassionate Friends offer peer support and professional guidance. Different grief stages require different coping strategies, and seeking help early often prevents prolonged difficulty.
  • What documentation is needed to claim a Presidential Memorial Certificate?

    Presidential Memorial Certificates require DD Form 214 proving honorable discharge status and the veteran's full name, service branch, and dates of service. Certificates are issued at no cost to next of kin and can be requested during funeral arrangements or afterward. Processing typically takes several weeks through the National Cemetery Administration.
  • What's the difference between urns and cremation keepsakes?

    Urns hold the full amount of cremated remains for one person, while keepsakes contain small portions allowing multiple family members to retain remembrances. Keepsakes include jewelry, small decorative containers, and glass art pieces. Families often choose one primary urn plus several keepsakes to share remains among children or siblings.